MediSwift Medical Assistance
Health Logistics
Swift

Our Vision

To become Europe’s most swift, transparent, and patient-centered medical assistance provider.
Combining operational excellence, medical credibility, and seamless digital coordination.

Solutions

01 247 coordination

24/7 Coordination

24/7 coordination for repatriation, evacuation, and hospital care.
02 Transparent pricing

Transparent Pricing

Transparent pricing tailored to insurers’ needs.
03 Multilingual

Multilingual Support

Medically trained, multilingual coordinators.
04 custom protocols

Custom Protocols

Custom protocols and digital case tracking for each insurer.

Services

Medical Case Management
Every patient’s journey is critical for us: from the initial examination to discharge, we carefully manage the entire process. Thanks to our strong local network, we eliminate risks, increase treatment success, and ensure a swift recovery process.

Medical Escort
We are by our patients’ side even in the skies. Our expert healthcare team, fluent in multiple languages, accompanies patients throughout the flight, making medical travel comfortable, safe, and seamless.

Guarantee of Payment (GOP)
With our Payment Guarantee (GOP), we shorten the path to treatment. We handle the payment process between insurance companies and hospitals, ensuring patients receive urgent care without delay. Our fast and secure payment system accelerates the process while enhancing the quality of care.

Telehealth
Thanks to our telehealth service, patients can connect with our expert healthcare professionals via secure and quick video or voice calls without leaving their location. With comprehensive services including remote health consultations, follow-ups, prescription issuance, and health information, we provide high-quality healthcare support regardless of time and place.

Patient Transfer Service
We are by your side with our reliable patient transfer service for all transfers to and from hospitals, airports, and other health-related locations. Accompanied by experienced staff and equipped, comfortable vehicles, we transport our patients safely and swiftly to their required destinations. Whether for emergency or planned transfers, we support your healthcare journey with a commitment to quality and care.

Why MediSwift Wins

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The CEO is a physician with international leadership experience in assistance services.

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The COO is a healthcare logistics professional specializing in contact center and omni-channel customer experience management.

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Speed is designed for insurer-focused transparency and modern expectations.

About Us

Mediswift was born from a simple truth: in moments of medical crisis, every second matters and so does every decision.

 

Our founders, spent over two decades in healthcare, from treating patients at the bedside to leading major healthcare organizations like hospitals and pharmaceutical companies. We saw first-hand how international patients and insurers often faced unnecessary delays, miscommunication, and avoidable costs when seeking care in Turkey. There was a gap between what patients needed and what the system delivered; and that gap could mean the difference between comfort and distress, or even life and death.

Mediswift was created to bridge that gap. We bring together medical expertise, a trusted local network, and a commitment to swift action to ensure that every client whether an insurance company or an individual gets seamless, safe, and smart assistance.

From urgent medical evacuations to complex hospitalizations, our role is to be the calm in the storm—anticipating challenges, navigating the system, and protecting both the patient’s well-being and the insurer’s trust.

Today, we serve as a dedicated partner to European insurance companies, offering 24/7 availability, transparent communication, and solutions that balance speed, safety, and efficiency.

Because when the call comes whether it’s midnight in Istanbul or dawn in Berlin our team is already moving, already solving, already caring.

At Mediswift, we don’t just respond to emergencies; we stand beside you until the very last detail is resolved. That’s our promise, and it’s the reason our partners trust us with their most critical moments.

Contact

Contact us for further information.

Address

BAHÇELİEVLER MAH. 7133 SK. C NO: 2C BODRUM / MUĞLA

Phone

+90 543 629 67 18

E-mail

info@mediswift.com.tr